R&G Furniture is a 3rd-generation family business and authorized Ethan Allen retailer. As they expanded to new locations across Central New York, they needed an IT partner who could scale their technology seamlessly — without the enterprise price tag.
R&G Furniture is an authorized Ethan Allen retailer, a 3rd-generation family business with deep roots in Central New York. As the business grew and new showroom locations were added, the technology demands scaled faster than the existing IT setup could handle. Every new location meant new networking challenges, new security considerations, and new ways for things to break.
R&G Furniture's IT had been managed ad hoc, a setup that worked fine for a single location but couldn't support the complexity of a multi-site retail operation. Each new showroom needed reliable connectivity, point-of-sale systems, inventory management, and secure communications back to the main office.
Without a unified IT strategy, every new location was a separate island, different configurations, inconsistent security, and no centralized management. Expansion was being slowed by technology, not enabled by it. R&G needed a partner who could deliver enterprise-grade IT capabilities while understanding the practical realities of a family-owned retail business.
Unified Multi-Site Network Design. LogicalNet designed and deployed a secure, standardized network architecture across all R&G locations, with site-to-site VPN connectivity, centralized management, and consistent security policies at every showroom.
Cloud & Collaboration Platform. Migration to cloud-based tools enabled staff at all locations to collaborate seamlessly — shared files, unified email, and consistent access to business applications regardless of which showroom they're in.
VoIP Phone System. A unified phone system connects all locations with enterprise features — call routing, voicemail-to-email, and a single directory across every showroom.
Backup & Disaster Recovery. Automated backup across all sites with tested recovery procedures ensures no customer data or business records are ever at risk — even if a location experiences a hardware failure.
As R&G Furniture continues to grow, LogicalNet provides the scalable foundation that makes each new location a plug-and-play operation. Current plans include enhanced cybersecurity monitoring, advanced inventory system integration, and customer experience technology across all showrooms.
LogicalNet made our expansion painless from a technology standpoint.
R&G Furniture Leadership — R&G Furniture
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